top of page

Deposit of 50% of total payment due on scheduling. Payment in full of remaining balance is due upon installation.



Thiemann Stone cannot be held responsible for any patchwork that may be required after the tear out of your old countertop, including but not limited to wallpaper, tile, spackle, trim, mirrors, etc. Thiemann Stone cannot accept any responsibility for the integrity of the cabinets or any knee walls after removal of the old countertops. Should Thiemann Stone determine that there is an issue with your cabinets, the determination, if possible, will be made at the time of template. In addition, Thiemann Stone will not be responsible for the removal and/or installation of electrical outlets, related electrical parts, plumbing, or any mechanical services, that may in any way effect the installation and/or removal of solid surfaces or related products.

If the countertops are not correct, we need to be notified immediately (within 72 hours). We will not be responsible for any work that is done after the countertops are installed, including but not limited to tile, plumbing, painting, wallpaper, etc.


Please understand that Marble and Granite slabs are products of nature and natural fractures are common but not defects in your stone. The Marble and Granite Institution of America states that stone slabs reaching the market come from mountains that are many years of age and any inherent fractures are a part of the natural character of the stone. Thiemann Stone makes NO GUARANTEES OR WARRANTIES AGAINST GRAZING, SCRATCHING OR WEAR ON THE STONE SURFACE OR OTHERWISE, AND ALL PRODUCTS ARE SOLD SUBJECT TO VARIATION IN COLOR, FLOW, GRAIN, TONALITY, SPOTTING, VEINING, SHADE, AND TEXTURE. Thiemann Stone will make all efforts to strengthen any fractures with liquid epoxy and avoid them whenever possible. THIEMANN STONE WILL NOT BE HELD RESPONSIBLE FOR NATURAL FRACTURES EXISTING IN STONE

bottom of page